Platform Rules
BingoPlus Terms and Conditions
These terms govern your use of the BingoPlus platform. By registering an account and using any part of the service, you confirm that you have read, understood, and agreed to everything outlined here. Please take a few minutes to go through each section — it keeps your account safe and your experience smooth.
Section 1
General Rules and Eligibility
Who Can Use BingoPlus
To register and use BingoPlus, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that you meet both of these requirements and that all information you provide during registration is accurate and up to date. BingoPlus reserves the right to request identity verification documents at any point to confirm eligibility. Players who are found to be underage or who have provided false registration details will have their accounts suspended immediately and any pending balances may be forfeited. It is your responsibility to ensure that online gaming is permitted under the laws applicable to your specific location within the Philippines before you register.
One Account Policy
Each player is permitted to hold only one active BingoPlus account at any given time. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited and will result in all associated accounts being permanently closed. If you have forgotten your login credentials, please use the account recovery options available on the login page rather than registering a new account. BingoPlus uses automated systems to detect duplicate registrations, and any balances held across duplicate accounts will not be returned. If you believe an error has been made regarding your account status, please contact our support team for clarification.
Account Security
You are solely responsible for maintaining the confidentiality of your BingoPlus login credentials, including your username and password. Do not share your account details with any other person, and do not allow anyone else to access or use your account on your behalf. BingoPlus will not be held liable for any losses resulting from unauthorised access to your account that occurs because you shared or failed to adequately protect your login information. If you suspect that your account has been accessed without your authorisation, you must notify BingoPlus immediately so that appropriate action can be taken. We strongly recommend using a unique, strong password and enabling any additional security features available on your account settings page.
Platform Access
BingoPlus is designed and operated specifically for players based in the Philippines. Access to the platform from jurisdictions where online gaming is prohibited or restricted is not permitted, and it is the player's responsibility to verify their local laws before using the service. BingoPlus reserves the right to restrict or block access from regions where providing the service would be unlawful. The platform is accessible via mobile browser on any standard Android or iOS device without requiring an app download, and the full feature set is available to all eligible registered players. Any attempt to circumvent geographic restrictions using VPNs or proxy services is a violation of these terms and may result in account suspension.
Section 2
Deposits, Withdrawals and Transactions
Deposits and Funding
All deposits on BingoPlus are processed in Philippine pesos (PHP) through local payment channels that are widely available to Filipino players. There are no international transfer fees or currency conversion charges applied to standard deposits made through the supported payment methods. You must only use payment accounts that are registered in your own name — depositing using accounts belonging to another person is prohibited and may result in your account being suspended pending investigation. BingoPlus processes deposits promptly, and your account balance should reflect the deposited amount within the timeframe indicated during the transaction process. Minimum and maximum deposit limits apply and are displayed clearly on the Deposit page at the time of the transaction.
Withdrawals and Processing
Withdrawal requests are subject to identity verification and must be made to a payment account registered in the same name as your BingoPlus account. BingoPlus reserves the right to request supporting documentation before processing any withdrawal, particularly for first-time withdrawals or amounts above standard thresholds. Processing times for withdrawals will vary depending on the payment method selected and are displayed during the withdrawal request process. Any attempt to withdraw funds that were obtained through fraudulent activity, bonus abuse, or violation of these terms will result in the withdrawal being declined and the account being reviewed. BingoPlus is committed to processing legitimate withdrawal requests efficiently and fairly for all Filipino players on the platform.
Fraud and Prohibited Activity
Any form of fraudulent activity on the BingoPlus platform is strictly prohibited and will result in immediate account suspension and potential legal action. This includes, but is not limited to, using stolen payment credentials, attempting to manipulate game outcomes, colluding with other players, exploiting software errors or vulnerabilities, and engaging in any form of money laundering through the platform. BingoPlus employs monitoring systems to detect suspicious transaction patterns and unusual account behaviour, and all flagged cases are reviewed thoroughly. Players found to have engaged in prohibited financial activity will have their accounts permanently closed and any funds held may be withheld pending investigation. If you notice any suspicious activity on your account, you are required to report it to BingoPlus support immediately.
Transaction Records
BingoPlus maintains a complete record of all deposits, withdrawals, and in-game transactions associated with your account, and this history is accessible to you through your account dashboard. In the event of a dispute regarding a transaction, the records held by BingoPlus will be considered the authoritative reference unless a clear technical error can be demonstrated. Players are encouraged to review their transaction history regularly and to report any discrepancies to support as soon as they are noticed. BingoPlus will investigate all reported transaction disputes in good faith and will communicate the outcome to the player within a reasonable timeframe. Keeping your contact details up to date on your account ensures that you receive timely notifications about your transactions and any account-related communications.
Section 3
Gameplay, Fairness and Platform Use
Game Rules and Outcomes
All games available on BingoPlus operate according to their individual game rules, which are displayed within each game interface. Players are responsible for familiarising themselves with the rules of any game before placing wagers. Game outcomes on BingoPlus are determined by certified random number generation processes, and BingoPlus does not manipulate outcomes in favour of or against any individual player. In the event of a technical malfunction during a game session, BingoPlus reserves the right to void the affected round and return the wagered amount to the player's account balance. Any winnings generated as a direct result of a confirmed technical error will not be honoured, and BingoPlus's decision in such matters is final.
Live Casino Conduct
Players using the BingoPlus Live Casino are expected to conduct themselves respectfully at all times during live dealer sessions. Any behaviour that is abusive, threatening, or disruptive toward dealers or other players is strictly prohibited and will result in removal from the live table and potential account suspension. Live Casino sessions are subject to the same general terms as all other games on the platform, including the one-account policy, age verification requirements, and transaction rules. VIP members who have access to exclusive high-limit live tables are held to the same conduct standards as all other players, and VIP status does not exempt any player from these terms. BingoPlus reserves the right to review recordings of live sessions in connection with any dispute or conduct investigation.
VIP Programme Terms
Participation in the BingoPlus VIP programme is subject to the eligibility criteria and tier requirements outlined on the VIP page. VIP tier status and associated benefits are awarded at the sole discretion of BingoPlus and may be adjusted, suspended, or revoked if a player is found to be in violation of these terms. Benefits associated with VIP tiers — including elevated deposit limits, exclusive live table access, and priority support — are non-transferable and apply only to the account holder. BingoPlus reserves the right to modify the structure, benefits, or eligibility criteria of the VIP programme at any time, with reasonable notice provided to affected players where possible. Continued participation in the VIP programme following any such changes constitutes acceptance of the updated terms.
Responsible Gaming Obligations
BingoPlus is committed to promoting responsible gaming practices among all Filipino players on the platform. Players are encouraged to set personal deposit and session limits and to take advantage of the self-exclusion tools available through the platform if they feel their gaming activity is becoming problematic. BingoPlus reserves the right to impose account restrictions or initiate contact with a player if internal monitoring identifies patterns of behaviour that may indicate a problem with gaming habits. Detailed guidance on responsible gaming resources available in the Philippines can be found on our Responsible Gaming page. Players who are self-excluded or who have requested account restrictions must not attempt to circumvent those measures by creating new accounts or using alternative payment methods.
Section 4
Liability, Changes and Governing Terms
Limitation of Liability
BingoPlus provides its platform on an "as available" basis and does not guarantee uninterrupted access to any part of the service at all times. While we make every reasonable effort to maintain platform stability and minimise downtime, BingoPlus will not be held liable for losses arising from service interruptions, technical failures, or circumstances beyond our reasonable control. Players access and use the BingoPlus platform entirely at their own risk, and BingoPlus's total liability to any player in connection with their use of the platform is limited to the amount of funds held in that player's account at the time the claim arises. BingoPlus is not responsible for any indirect, consequential, or incidental losses, including loss of anticipated winnings or profits. Nothing in these terms limits BingoPlus's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable Philippine law.
Changes to These Terms
BingoPlus reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players through the contact details associated with their accounts and will update the "Last Updated" date at the top of this page. Continued use of the BingoPlus platform following the publication of updated terms constitutes your acceptance of those changes. If you do not agree with any updated terms, you should stop using the platform and contact support to discuss your account options. We encourage all players to review this page periodically to stay informed of any updates that may affect their use of the platform.
Privacy and Data Use
The collection, storage, and use of personal data provided by players during registration and throughout their use of BingoPlus is governed by our Privacy Policy, which forms part of these Terms and Conditions. By registering an account, you consent to the processing of your personal data in accordance with that policy. BingoPlus takes the security of player data seriously and implements appropriate technical and organisational measures to protect it from unauthorised access or disclosure. Player data will not be sold to third parties and will only be shared with service providers or regulatory bodies where required by law or necessary for the operation of the platform. You have the right to request access to, correction of, or deletion of your personal data in accordance with applicable Philippine data protection regulations.
Governing Law and Disputes
These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of BingoPlus that cannot be resolved through direct communication with our support team will be subject to the jurisdiction of the appropriate Philippine courts or regulatory bodies. BingoPlus is committed to resolving player disputes fairly and transparently, and we encourage players to raise any concerns through our official support channels before escalating to formal proceedings. Players who have a complaint about the platform are encouraged to first review the FAQ page for guidance on common issues and resolution processes. BingoPlus's decisions on matters of platform policy, account management, and game outcomes are final subject to applicable regulatory oversight.
Questions About These Terms?
We're Here to Help
If anything in these Terms and Conditions is unclear, our FAQ section covers the most common questions Filipino players have about account rules, deposits, and platform policies. You can also log in to your account to review your personal settings and transaction history at any time.